Introduction
Gracefulbrightix Ltd. ("we," "us," "our," or "Gracefulbrightix") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://gracefulbrightix.world/ and use our educational services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Name, email address, and message content when you use our contact form.
- Automatic Information: Browser type, IP address, pages visited, and time spent on our site through standard web analytics.
- Cookie Data: Information stored through cookies as described in our Cookie Policy.
How We Use Your Information
We use the information we collect in the following ways:
- To respond to your inquiries and provide customer support
- To send you educational content and class information
- To improve our website and services based on usage patterns
- To comply with legal obligations
- To detect and prevent fraud or misuse
Legal Basis for Processing (GDPR)
Under GDPR Article 6, we process your data based on:
- Consent: When you submit the contact form and agree to our Privacy Policy
- Contract: To fulfill educational services you've purchased
- Legal Obligation: Compliance with UK and EU law
- Legitimate Interest: Improving our services and website security
Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. We may share information only in these circumstances:
- With service providers who assist us (payment processors, email services) under data processing agreements
- When required by law or court order
- To protect our rights, privacy, safety, or property
Third-Party Services
Our website uses the following third-party services, which collect data as described in their privacy policies:
- Google Analytics: Tracks site usage and behaviour patterns. Cookies: _ga, _gid, _gat
- Google Ads Conversion Tracking: Measures advertising effectiveness. Cookies: _gcl_au, _gcl_aw
- Google Maps: Displays our location. May collect device information and location data
- Consent Mode v2: Manages your cookie preferences and communicates them to Google services
Data Retention
We retain your personal data only as long as necessary to provide services or comply with legal obligations. Contact form submissions are retained for 12 months. You may request deletion of your data at any time, subject to legal requirements.
Your Rights (GDPR & UK Data Protection Act 2018)
You have the following rights regarding your personal data:
- Right to Access: Request a copy of your data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data ("Right to be Forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing for legitimate interest or marketing
- Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO)
Data Security
We implement reasonable technical and organisational security measures to protect your data from unauthorised access, alteration, and destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Children's Privacy
Our site is not intended for children under 16. We do not knowingly collect data from children. If we become aware of such collection, we will delete it immediately.
International Transfers
Your data is processed in the United Kingdom. Any transfers outside the UK/EU occur only with appropriate safeguards and your consent.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our site constitutes acceptance of changes.
Contact Us
For privacy concerns, data requests, or to exercise your rights, contact:
Gracefulbrightix Ltd.
12 Fitzroy Street, London, W1T 4BQ, United Kingdom
Email: info@gracefulbrightix.world
Phone: +44 20 7946 0958
Company No. 12847563
Supervisory Authority
If you have concerns about our handling of your data, you may lodge a complaint with the Information Commissioner's Office (ICO) at https://www.ico.org.uk.